After completing the payment process, the shipping process will begin immediately, and the device will be delivered to you within 5 working days or more depending your local and your city with the availability of tracking the shipment directly from your account on our website if you made the purchase online. But if you made the payment via a bank transfer, we will send you the tracking number
Browse our online store and choose what suits you from the devices based on the information provided on the page of each device, or visit our showrooms to see the latest modern and accurate technologies in the field of mineral exploration, and a specialized engineer will help you choose the appropriate device.
After ordering you will promptly receive an order confirmation via e-mail. After the order has been processed in our database, the package will leave our warehouse on the same day, or at the following work day. Orders via pre-payment are sent out on the day we receive the payment.
Goldentrail Trading provides warranty depending all products and during the warranty, we provide maintenance, training and professional consulting that help you in achieving your goals, our after-sales services are working 24/7 to support you.
To complete the purchase and payment process, you can execute it electronically on our online store via or by bank transfer to our company’s official account by sending a purchase invoice approved by the company with the device’s details, components and its serial number.
of course you can in anytime you want and if you had a problem just contact our support they will be happy to serve you about 24/7
Tracking number or tracking code is a unique number assigned to each package, which allows you to monitor the movement of the parcel between the countries or even inside one country.
Tracking numbers can be international or traceable only within the country of the sender.